Useful contacts

If you are looking for support to help a young person to make a decision about their next steps, there are a number of different options:

1. School or college:

A young person could speak to the school or college they are currently at, or have just left, for support.

2. Local authority:

Each local authority has an information, advice and guidance (IAG) offer, delivered by qualified advisers, for all of their young people, to discuss their local/regional education, employment and training options.


Email: [email protected]

Mobile: 07827 244027

Twitter: @NlandGuidance

It is better for young people to email or text with their contact details and let an adviser get back in contact with them.

North Tyneside:

Phone: 0191 643 6965

Email: [email protected]


Facebook: @ConnexionsNT 

Twitter: @ConnexionsNT1 


Email: [email protected]

Phone (leave a voicemail): 0191 277 1944

Mobile: 07793 968884 or 07970 625644




To book an appointment with an adviser go to:

To get help to find a job go to: 

Phone: 0191 433 2785


Phone: 0191 5614084

Email: [email protected] 

Twitter: @SunderlandVoice

Instagram: @sunderlandyouthvoice_

Facebook: Sunderland Youth Voice

South Tyneside 

Phone: 0191 4246657 or 4246690

Email: [email protected] 



Phone: 03000 262 930

Website (includes online chat):

3. National Careers Service:

You can also speak to a qualified adviser about your various options through the National Careers Service. They have a dedicated helpline as well as one chat facilities: 

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